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Shanique Hayden

5 Facebook Advertising Tips To Maximize Your Budget

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Facebook is the topic of conversation among marketers after their recent meaningful interactions update. This update will see Facebook changing what users see in their news feeds by prioritizing posts that will generate meaningful interactions, especially posts from friends and family. This new update has left brands and marketers questioning what this means for their Facebook advertising, which for most brands is a big part of their social media marketing.

If you have a brand on Facebook there is not much need for panic, as Facebook still generates a lot of revenue from advertisers so this update will not completely disadvantage us. However, it will require you to better plan and optimize your Facebook ads to maximize your budget. Here are five advertising tips that will help you make the most of your Facebook advertising dollars:

  1. Use better targeting

With this new Facebook update it will be more important to ensure that you are not just selecting an audience that will show your ads to the most people but that you are choosing one with the right people- the ones who are most likely to act on your ad. Your brand’s Facebook page has an Audience Insights feature that can be very informative in finding out the demographics of your audience, what their interests are and what content they respond best to. This will help you to decide what type of ad to use, the language, and what the content should be.

  1. Content is King!

If you weren’t doing this before, now is the time to start paying attention to the quality of the content in your ads. The Facebook platform is known for stories, and the key to maximizing your advertising dollars may be to become a better storyteller. When crafting your ads, think about what your objective is and how you can craft a story around it. As a plus with Facebook ad features such as Canvas, telling your stories can be very visually appealing without the clutter.

  1. Monitor and Optimize the campaign

Don’t create a Facebook campaign and just leave it running. Check at intervals to see the campaign performance based on the objectives and make tweaks to improve the performance as necessary. The good thing about Facebook ads is that there are multiple changes that you can make to the campaign, while it’s running, without deleting it. These including changing the artwork, the budget, and the audience. Additionally, optimizing the campaign shows you what doesn’t work and helps you create better ads in the future.

  1. Track the right Metrics

What metrics indicate success for your campaign? The metrics you track will be dependent on what you want to achieve from the ads- your overall objective for running the campaign. Do you want to increase brand awareness, generate leads, get app downloads, etc? The objective will tell which ad metric you need to be paying attention to, and where you need to optimize to maximize the spend of the budget.

  1. Use ad results to build a strategy

Often, brands run one off Facebook ad campaigns and don’t necessarily build on the success of past ads. Facebook advertising provides a great retargeting function- Facebook pixels- that can improve the ad spend by building on the results of past ads. Facebook pixels allow you to build custom audiences from users who would’ve interacted with your ad in the past. For example, you can run a lead generation campaign using a custom audience of persons who watched more than 3 seconds of a previous ad campaign that you did.

To wrap up, getting the most out of your Facebook advertising budget may now require more effort, but the value you will receive from efficient budget spending will all be worth it. If you have any questions or need assistance with executing Facebook ads, contact the Trend Media Paid Campaigns team here.

Five Things About the Business of Social Media

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Social-Media-MarketingSocial media can easily be seen as one of the biggest disruptors of the 21st century. Ok, maybe that’s a bit of an exaggeration, but its increasing popularity, reach and impact cannot be disputed. This is not only true for the average day to day user but for businesses as well. As a business, it’s important to know that the advent of social media has given customers more power along the purchasing journey. One bad experience can either make or break your brand’s reputation in just a couple of seconds. That being said, there are some key things you need to keep in mind about the business of social media, here are five of them:

  1. Do not ignore negative comments/complaints

Social media has made receiving customer feedback easier, unfortunately not all the feedback is positive. When a customer complains on social media they are not only telling you, but they are also telling their followers and the reach of that complaint can be very extensive. To build good social media brand reputation, Digital Marketing & Online Customer Service expert, Jay Baer advises that brands should “respond to every complaint, on every channel, every time.” Not responding is a response in itself- one that reflects poorly on your brand, and while responding to a complaint may not satisfy the complaining customer, it can help to inform another customer.

  1. Audience engagement is important

Head of marketing at Digital Mums, Richard Miranda, advises that the most important part of your business’ social media is not how many followers it has but rather it is the engagement rate. Social media by its very nature is meant to foster communication in a virtual environment, and communication is a two-way street. Don’t just use your social media page to promote yourself or your product/ service, you should also engage with your followers. Engagement is not only about posting content that the audience likes, but it’s also about having conversations with them. Ask questions, do giveaways, respond to comments, etc. Don’t rely on static “cut and paste” responses, make your communication more human-like, and also try to personalize your responses.

  1. Create content that is engaging

By its nature, social media is a relaxed environment and to get the most reach and engagement out of your content, it helps to make it engaging in the first place. Each social media platform has its own tone, and that should be taken into consideration, along with your brand’s own voice and tone, when crafting content.

  1. When you post it, it’s there forever

Before you post anything on social, edit, review, and edit again. The internet has a memory better than any elephant and once you put something out there, especially if it’s something damaging, it is very difficult to take that back. As a business, social media is not a hobby for you like it would be for a teenager, it is an extension of your brand’s marketing. Simple errors from a typo, to something more damaging that can cause accusations of discrimination as in the case of retail brand H&M, can result from an inadequate review process before putting something on social media.

  1. It changes quickly, stay updated

It seems that there is something new with social media monthly, and as a business, you need to keep updated on the changes so that you can make the best use of it. This is true for existing platforms and also for identifying opportunities in new platforms. When Snapchat first launched, many businesses didn’t see an opportunity in it, but those who were early adopters realized the value that it could add to their social media presence. As a business on social media, be open to the many changes that will happen, it may work out well in your favour.

Trend Spotlight on Declan Tully

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Trend Media Group Head of Sales, Declan Tully

At Trend Media, we have an amazing team of hardworking professionals that execute our operations in over 23 countries. Through our monthly series, Trend Spotlight, we share a behind the scenes look at our dynamic team. For this month’s feature, we sat down with our Group Head of Sales, Declan Tully.

1.What 5 words best describe you?

Loyal, Ambitious, Logical, Dependable and Dedicated

2. What does your duty as Head of Sales for Trend Media Group entail?

My responsibilities are quite wide and varied, but essentially, I am responsible for delivering our revenue targets across the 23 Caribbean markets that Trend Media Group has a presence in. I am in constant contact with the sales teams in each of the markets to support and assist them to deliver their monthly targets. My main responsibilities include training the sales teams on new or existing products, developing strategic digital proposals for our clients, evaluating new products or companies that we want to partner with, and creating pricing for our products based on the market, amongst many other daily tasks.

3. You’ve worked in both traditional and digital advertising, what is one similarity and one difference that you’ve found in the selling tactics you use for each?

The main similarity between traditional and digital media is that you are still getting the same brand message out to your customers and potential customers just in a different platform. This means that you still need to understand the message that the client wants to communicate to ensure you deliver the best solution. The major difference between traditional and digital is that all digital communications can be tracked and measured to deliver real and actionable campaign insights to clients. With traditional media, it’s much harder to assess what is working best but with digital, you can see campaign performance in real time and continually optimise to drive maximum return for our clients. This is usually an area that helps to persuade clients to move some of their traditional advertising spend to digital platforms.

4. Digital media is a fast-moving environment, how do you stay up to date on the trends to effectively lead your teams?

Luckily there are a lot of resources online that help to keep up with what’s happening in other markets and in particular the more developed digital markets. The Mobile Marketing Association and Internet Advertising Bureau are really useful to see digital trends globally along with best practices. I also use Google Alerts which allows you to choose the topics that you are most interested in and then these are sent to your e-mail on a daily basis ensuring you are kept up to date what is happening in the digital advertising world. There are so many newsletters that you can also sign up to from the likes of Mobile Marketing Magazine, Mobile Marketing Watch, Mobiad News and many more. It’s well worth signing up for a wide selection of newsletters and then you can see which ones are most relevant to your particular industry. The Flipboard app is also a very easy way to keep up to date with the latest digital advertising news as it allows users to choose the topics they are most interested in and then it compiles them into one easy area to view.

5. You’ve been living in the Caribbean since 2012, what is your favourite thing about it? Why?

It’s very hard to choose just one thing as coming from Ireland the weather is obviously a major benefit! However, my favourite thing about being in the Caribbean has been the opportunity to work with people from many different nationalities while also getting to travel to and experience new cultures in the region. I have been lucky to live in Jamaica which has given me the chance to travel around this amazing island and see the fantastic natural attractions that pop up everywhere. I have been to more waterfalls in the last couple of years than I had in the rest of my life combined!

6. What is your current favourite app/s? Why?

This is a tough one as I have a lot of apps that I use on a regular basis. As mentioned above I find the Flipboard app to be really useful. However my favourite app, and I know this is boring, is Twitter. It’s the app I still use most often to get the latest news and sports headlines. I’m not a fan of the new 280 character limit though! I also have to mention Shazam as being a big music fan this app has helped me discover lots of new music over the last few years that otherwise, I may have missed.

Trend 7 UP campaign highlight

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7-up_Logo.svgOur team is running an expansive 7-week “Under the Cap” brand awareness promotion for 7 Up in Haiti.

This campaign encourages consumers to look for a unique code under the cap of 7 UP bottles. The consumer can then text in the code or enter it on a zero-rated portal to win instant prizes of Digicel phone credit, or be entered in the draw to win one of 7 weekly prizes of $70,000 HTG.

The Trend Team created the portal for code retrieval and overall management of the campaign. We also built it to work in both English and French Creole to ensure maximum engagement.  To view the portal click here.

Job Vacancy- Commercial Content Executive

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Company: Trend Media Group

Job Title: Commercial Content Executive 

Location: Trinidad & Tobago 

Trend Media Group is the Caribbean’s leading digital media sales house. We connect advertisers with the audience they want to speak to in creative and impactful ways, leveraging data to help them assign value to customers.

Now, we are looking for a young and vibrant personality to join our commercial content team. The prospect candidate will have a passion for telling stories along with an unprecedented appreciation for data and analytics. The candidate will also hold an appreciation for editorial writing, social media management: content curation, and multimedia content creation e.g. video, GIFs, memes, blogs etc.

If successful, the candidate will report into the Commercial Content Manager and form part of a regional Caribbean team focused on delivering strong campaigns that add value to a business’s bottom line. Trend Media’s business portfolio is extensive and includes clients from various industries and business sectors. In consideration of this, a willing attitude towards continued learning and a resilient personality are desired.

AREAS OF RESPONSIBILITY AND DUTIES

  • Work with commercial content manager and sales team to conceive new native content products and to provide solutions to client briefs.
  • Write, assign, manage and edit several custom editorial projects throughout the year.
  • Work with the design team to ensure that the projects are compelling and are delivered on time.
  • Ensure that all content produced is of the highest quality, accurate, and meets the highest ethical standards for client business.
  • Use social media and SEO to extend the audience of the content and the audience’s engagement with the content.

REQUIRED SKILLS

  • Bachelor’s degree or equivalent experience in the fields of Communication, Marketing, or Project Management
  • A strong editorial background that includes digital experience.
  • Excellent writing skills, with the capability to produce compelling, original copy in a variety of styles.
  • Impeccable editing skills with a sharp eye for evaluating accuracy and legal issues.
  • Excellent communication and leadership skills.
  • Strong collaborative and interpersonal skills.
  • Keen insights into online consumer behavior.
  • Interest in popular culture, trends, topical issues.
  • Ability to meet tight deadlines; work under pressure without sacrificing accuracy.
  • Independent thinker.

To apply, send resume and cover letter to Bekim@trend.media 

Video: How to Craft A Winning Digital Strategy to Improve ROI

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Trend-The-Hub-eFlyer

Our Head of Programmatic Media, Julian Lynch, recently delivered a presentation to small business and start up owners in Kingston, Jamaica, on how to design their digital strategy to improve the return on their investment. The presentation focused on the key areas of:

* Bought, Earned, and Owned media;

* Changes in the communication space;

* Maximizing media efficiency;

* Real-time bidding; and

* A real case study of digital media at work.

Click the link below to watch the full presentation. If you have any questions, you may leave a comment or send us a message. Watch video here: http://bit.ly/TrendMedia

5 reasons you should use Programmatic Advertising

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programmaticIn our last blog post we looked at what programmatic advertising entails and how it works. With all the information given, you may now be wondering about the benefits of using this method of advertising. Here are five advantages of using programmatic advertising to reach your target audience:

  1. Shows a specific ad to one single consumer in a single context- Programmatic advertising has extensive targeting which allows advertisers to eliminate waste. Through this targeting process, brands are able to precisely determine who gets to see which ad and when they see it. By programmatically picking the audience the ads are shown to, advertisers have a better chance of engaging prospects, thus increasing their return on investment.
  1. Only pay for the consumers you want and find them wherever they are- As advertisers/marketers you want to promote your brand while spending as efficiently as possible. With programmatic, advertisers you spend only when your ad is shown, and ads are only shown to the consumers that your brand wants, i.e. those whose online behavior suggests they are most likely to make a purchase. Additionally, the ability of programmatic to target consumers on an individual basis, allows the right ads to be shown to consumers wherever they are on the web.
  1. Utilizes powerful data to reach prospects- Programmatic advertising uses many data points and algorithms to find the right audience and show them the specific, highly targeted digital ad or content. Programmatic systems evaluate millions of real time data features, including demographic, and behavioural data, and then decide if a given consumer is likely to purchase the product/service.
  1. Reach lots of digital properties across screens- Through programmatic advertising, ads are placed on a variety of digital platforms, including websites, and in gaming apps, thus enabling ads to target a wider audience pool. Additionally, with programmatic, a brand’s ad can reach their target audience across multiple digital devices, so the ad can be shown to the consumer both while using their laptop and when they switch to their mobile device.
  1. Real time measurement and optimization- With programmatic ads, the performance of each ad is measured in real time, which allows advertisers to quickly adapt and optimize their ads based on their consumers’ online behaviours. Advertisers can easily assess which ads are performing well and allocate more budget to them, and reduce their spend on, or tweak, ads that are not performing well.

BONUS: Watch- Programmatic advertising by Trend Media 

To get started on your programmatic advertising campaign, or to learn more, contact us!

Programmatic Advertising: What it is and How it works

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Watch: Programmatic Advertising from Trend Media

The methods of digital advertising are constantly evolving. With the increase in penetration of mobile usage, consumer behavior along the purchasing journey has changed drastically. Your potential customers are no longer seeing an ad on the TV or in a magazine and making a purchase; instead they are seeing your product, doing research, consulting with friends, reading reviews, and then making a purchasing decision. Additionally, the length of time between the decision making process and making a purchase now differs significantly from say 5 years ago, this process can take days, even months. With these changes in consumer behavior, marketers have to find a way to break through the noise, and drive brand recollection, thereby increasing the chance of purchase. With this need, programmatic advertising is one of the digital solutions.

What is Programmatic Advertising?

Programmatic advertising refers to an automated digital ad buying platform that allows advertisers to connect directly with customers that are looking for that product or service.  Programmatic advertising relies on artificial intelligence to target ads to the right customers. This artificial intelligence uses algorithms to analyze a customer’s online/ digital behavior (such as Google searches, apps downloaded, etc.) to find out what their interests are, so that ads can be shown to the customers whose online behavior suggests they are most likely to act on them.

How it works

An ad is developed by an advertiser and sent to a programmatic ad agency for placement. The ad formats include display (statics, HTML 5 and rich media), video and native formats. Programmatic ad agencies then utilize Demand Side Platforms (DSP) to buy ad spaces through the allocation of bids for the ads to be shown. A bid is the amount of money an advertiser is willing to pay for persons to see their ad. These DSPs also include Data Management Platforms that collect and analyze data from customers’ devices cookie to provide information that informs what ads is shown to each customer. After the customer is identified to be served a type of ad, for example a car ad, a decision needs to be made about which advertiser’s car ad should be shown.

To make this publishing decision, ad spaces on each web page or within an app, are allocated through a Supply Side Platform (SSP). This SSP selects the ad that is shown to the customer by using data collected, such as how long the customer has been on the site, or the number of pages visited on the site. Using this information, an auction is done, based on the bids set by each advertiser, and the advertiser with the winning bid gets their ad shown to the customer. This process of collecting the customer’s data, completing the auction, and publishing an ad takes place in real-time, which means it’s completed in milli seconds.

RTB

Diagram showing the process an ad goes through before it is shown in programmatic advertising.

To summarize, programmatic advertising offers phenomenal efficiency as it is targeted directly to users based on their interests, behaviors and the context. For advertisers, programmatic provides an avenue for ads to be shown to customers who are most likely to act on it. The gathering of information about customers’ behaviours can be thought of as a digital referral. The information collected from the customer tells what their interests are; such as buying a new car, life insurance, or shoes. This information from the customer recommends which ad is shown and gives the brand an opportunity to offer their solution to the customer, which is what each brand aims to do through advertising.

To discuss a programmatic advertising option for your brand, contact us today!

In our next blog we will take a look at the advantages of Programmatic Advertising and brands that are currently using it.

 

#TrendChat recap- Crafting your brand’s 2017 digital strategy

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The Twitter Chat #TrendChat by  Trend Media Group hosted on January 31, 2017, discussed the topic “Crafting your brand’s 2017 digital strategy.” Below are the questions and some responses from our chat:

TrendChat-SocialFlier-1024x512

Q1: What’s one aspect of a marketing plan that you think marketers often overlook?

Ans: @sandalsresorts A1: Many fail to leave room for new campaigns in their plan, restricting themselves from adapting new trends. #TrendChat

@trendmediagroup A1: The most overlooked part is the measurement. Not just how well the plan worked or didn’t but a plan to analyze the numbers #TrendChat

@1barnesam Marketers sometimes overlook that the plan may have to be changed, especially in digital media! #TrendChat

 

Q2: What is the first thing to do when outlining a digital strategy? #TrendChat

Ans: @sandalsresorts A2: Decide who your audience is! Conduct research on your target audience so you know who you are marketing to #TrendChat

@1barnesam A2: First thing to keep in mind when outlining a digital are the measurable objectives. #TrendChat Also the target. Who are you talking to? And some key insights into person you are talking to. #TrendChat

@trendmediagroup A2: The first thing to do is set your objectives. Asking what is your brand, where’s the brand now, and where do you want to be. #TrendChat

 

Q3: What’s your most important tip for creating a synergy between the digital and non digital aspects of a marketing plan? #TrendChat

Ans: @1barnesam A3 Make sure that the key messages are the same throughout. Visuals also important. #TrendChat

@trendmediagroup A3: One way is to use the non digital to initiate relationships with the audience and use the digital to deepen and sustain it. #TrendChat

@sandalsresorts A3 Creating synergy between digital & non-digital aspects comes from all teams being involved in the process. #TrendChat Also budget plays a factor in which digital marketing tools can be utilized. #TrendChat

 

Q4: How do you decide which digital marketing tools to include in your digital strategy?

Ans: @trendmediagroup A4: The tools you use will be dictated by your objectives; i.e. what you are trying to do, and who you’re trying to reach #TrendChat

@sandalsresorts A4: By defining your brand goals and which tools are needed. Ex: Social media marketing increases awareness. #TrendChat

@camjayfen A4 setting clear objectives first, then identifying the tool that can deliver within budget #TrendChat

 

Q5: How would you respond to claims that having a digital strategy is costly? #TrendChat

Ans:  @sandalsresorts A5 A CRM system to track opportunity & promote collaboration and a analytics system to report conversions. #TrendChat

@1barnesam Thats interesting. I think it depends on what value you put on being social or digitally inclined. #TrendChat But having a digital strategy is the easy part, its the execution that is hard!

@trendmediagroup A5 Digital marketing is proven to work. If planned and executed well it will be money well spent and the ROI will be seen #TrendChat

 

Q6: Which brand’s digital strategy impresses you? Why? #TrendChat

Ans: @sandalsresorts A6: @Starbucks uses the power of imagery and design to connect coffee to millions of people around the world. #TrendChat

@trendmediagroup A6 Locally we like Hi-Pro and @redstripe‘s digital strategy. They are always trying new digital tools and engaging the audience #TrendChat

 

Q7: What digital trend do you predict will be a big boost to digital marketing this year? #TrendChat

Ans: @sandalsresorts A7: Story capability on more social channels. Brands create a real-time bond while also integrating short ads #TrendChat

@trendmediagroup A7: Programmatic ads will be a dominant trend this year,the desire to target ads based on users’ online behaviours is increasing #TrendChat

@camjayfen A7: I’m excited to see more brands use chat bots to deliver their content, product or services ex: FB Messenger #TrendChat

@1barnesam A7: Brands will be using influencer marketing to engage with consumers. #TrendChat

 

Join us on Twitter for the next #TrendChat on February 28, 2017! Follow us @trendmediagroup

Join us for #TrendChat on January 31,2017

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TrendChat-SocialFlier-1024x512#TrendChat topic- “Crafting your brand’s 2017 digital strategy”

Let’s face it, as marketers in 2017, we are all using digital marketing in one way or another. Whether it is email marketing, mobile advertising or social media, there is some value that digital brings to our overall marketing efforts. With the arrival of a new calendar year, and the planning for a new financial one, we know you are in the process of evaluating what strategies worked best last year, and looking for new ones that will drive your objectives for this year. This month’s#TrendChat is all about creating an opportunity for you to learn form other marketers as we all outline our digital strategies for the new year, and with the fast changing world of digital you are sure to learn something new.

#TrendChat Questions

1.What is one aspect of a marketing plan that you think most marketers overlook?

2.What is the first thing to do when outlining a digital strategy?

3.What is your most important tip for creating a synergy between the digital and non-digital aspects of a marketing plan?

4.How do you decide which digital marketing tools to include in your digital strategy?

5.What two tools would you recommend using to help define a brand’s digital strategy?

6.How would you respond to the claims that having a digital strategy is costly?

7.Which brand’s digital strategy impresses you? Why?

Bonus question: What digital trend do you predict will be a big boost to digital marketing in 2017?

How to join the #TrendChat

  • #TrendChat takes place on Tuesday, January 31, 2017 at 2:00pm for an hour.
  • Join the Twitter chat by tweeting from your company’s Twitter account.  
  • Follow the Trend Media Group Twitter page @trendmediagroup, to see the questions, designated by Q1, Q2… etc.
  • Stay in the conversation by including the hashtag #TrendChat in all your tweets related to the chat.
  • When responding to the each question, include A1, A2… etc so that others can know which question you are responding to.
  • You can search the hashtag #Trendchat during the chat to engage with other participants.
  • After the chat all the questions and responses will be published on the Trend Media blog on our website Trend.media.